5 Easy Collection (and Customer Service) Tips

1.    Always give exceptional customer service – people pay people they like and you’ll be playing a part in the repeat business for your client

2.    Enjoy your interactions. Nothing makes the day better than having some fun with your clients and their customers

3.    Show a genuine curiosity in the people you’re contacting

4.    Make it easy for them to pay by resolving any issues on the spot, ie, send a copy invoice, do a pricing check, or find out the delivery date

5.    Always follow up when you say you will – people remember you for this